Core Network Incident

Incident Report for Think Cloud

Resolved

Affected equipment has been isolated and the network has stabilised. Engineers will continue root cause analysis and RFO will be available within 48 hours.

Posted Jul 05, 2023 - 04:17 BST

Identified

Issue has been identified as a unit failure within our core distribution. Engineers are working to resume service

Posted Jul 05, 2023 - 04:07 BST

Investigating

We are currently investigating a service incident affecting our distribution switching across our network.

Posted Jul 05, 2023 - 04:05 BST

This incident affected: Core Network.